Terms of service

Terms of Service

Last Updated: June 11, 2026

Welcome to NOVASOL.SHOP ("Website"), operated under the trade name NOVASOL ("Company," "we," "our," or "us"). These Terms of Service ("Terms") govern your access to and use of our Website, products, and services.

By accessing or using our Website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our Website.

1. Business Information

Brand Name: NOVASOL.SHOP
Trade Name: NOVASOL

Managed By: Thakur Sandeep Shekhar

GST Number: 24BNWPT5582N1ZS

Email: novasol47@outlook.com

Phone: +91 96879 55905

Registered Address:
Block No. 470, Reliance Nagar
Chhaprabhatha Road, Amroli Chorasi
Surat, Gujarat – 394107
India

2. Eligibility

By using this Website, you represent and warrant that:

You are at least 18 years of age or are accessing the Website under the supervision of a parent or legal guardian.
You have the legal capacity to enter into a binding agreement.
You will use the Website in compliance with applicable laws and regulations.

3. Products and Services

We strive to ensure that product descriptions, images, pricing, and availability are accurate.

However, we do not guarantee that:

Product descriptions are error-free.
Product images exactly match the delivered product.
Product availability will always remain current.

We reserve the right to modify, discontinue, or update products and services without prior notice.

4. Pricing and Payments

All prices displayed on the Website are listed in Indian Rupees (INR) unless otherwise stated.

We reserve the right to:

Change prices at any time without notice.
Correct pricing errors.
Refuse or cancel orders resulting from pricing inaccuracies.

Payment must be successfully completed before an order is processed and shipped.

5. Order Acceptance and Cancellation

After placing an order, you may receive an order confirmation email. This confirmation does not guarantee acceptance of your order.

We reserve the right to:

Accept or reject any order.
Limit quantities purchased.
Cancel orders suspected of fraud or unauthorized activity.
Refuse service to any customer at our sole discretion.

If an order is canceled after payment has been received, an eligible refund will be processed according to our Refund Policy.

6. Shipping and Delivery

Shipping and delivery are governed by our Shipping Policy.

Estimated delivery times are provided for convenience only and are not guaranteed. Delays may occur due to circumstances beyond our control.

Risk of loss and ownership of products generally pass to the customer upon successful delivery by the shipping carrier.

7. Returns, Refunds, and Exchanges

Returns, refunds, and exchanges are subject to our Refund Policy.

Customers should review the Refund Policy before making a purchase.

8. User Responsibilities

You agree not to:

Use the Website for unlawful purposes.
Violate any applicable law or regulation.
Upload or transmit harmful software, viruses, or malicious code.
Attempt unauthorized access to Website systems.
Interfere with Website operations or security.
Use false or misleading information during registration or checkout.

Violation of these Terms may result in suspension or termination of access.

9. Intellectual Property

All content available on the Website, including but not limited to:

Logos
Branding
Product listings
Images
Text
Graphics
Website design

is owned by or licensed to NOVASOL and protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used without prior written permission.

10. Third-Party Services

The Website may integrate with third-party services, including:

Payment gateways
Shipping providers
Analytics services
Marketing tools

We are not responsible for the content, policies, or actions of third-party providers. Your interactions with such providers are governed by their respective terms and policies.

11. Limitation of Liability

To the maximum extent permitted by applicable law, NOVASOL shall not be liable for any:

Indirect damages
Incidental damages
Consequential damages
Special damages
Loss of profits
Loss of data
Business interruption

arising from the use of or inability to use the Website, products, or services.

Our total liability for any claim shall not exceed the amount paid by the customer for the relevant order.

12. Disclaimer of Warranties

The Website and all products and services are provided on an "as is" and "as available" basis.

We make no warranties, express or implied, including but not limited to:

Merchantability
Fitness for a particular purpose
Non-infringement
Accuracy of Website content
Continuous Website availability

Use of the Website is at your own risk.

13. Indemnification

You agree to indemnify, defend, and hold harmless NOVASOL, its owners, employees, affiliates, and service providers from any claims, liabilities, damages, costs, or expenses arising from:

Your violation of these Terms.
Your misuse of the Website.
Your violation of applicable laws or third-party rights.

14. Privacy

Your use of the Website is also governed by our Privacy Policy.

By using the Website, you consent to the collection and processing of information as described in the Privacy Policy.

15. Force Majeure

NOVASOL shall not be liable for any delay or failure in performance resulting from events beyond our reasonable control, including:

Natural disasters
Floods
Fires
Strikes
Government actions
Internet outages
Transportation disruptions
Epidemics or pandemics

16. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India.

Any disputes arising out of or relating to these Terms, the Website, or any transaction with NOVASOL shall be subject to the exclusive jurisdiction of the competent courts located in Surat, Gujarat, India.

17. Severability

If any provision of these Terms is found to be invalid, unlawful, or unenforceable, the remaining provisions shall remain in full force and effect.

18. Changes to These Terms

We reserve the right to update, modify, or replace these Terms at any time.

Changes will become effective immediately upon posting on the Website. Continued use of the Website following any updates constitutes acceptance of the revised Terms.