Contact Us

Welcome to NOVASOL. We value our customers and are committed to providing prompt support and assistance. If you have any questions about our products, orders, shipping, returns, or any other inquiries, please contact us using the details below.

Business Information

Brand Name: NOVASOL.SHOP
Trade Name: NOVASOL

Managed By: Thakur Sandeep Shekhar

GST Number: 24BNWPT5582N1ZS

Contact Details

Email: novasol47@outlook.com

Phone: +91 96879 55905

Business Address

Block No. 470, Reliance Nagar
Chhaprabhatha Road, Amroli Chorasi
Surat, Gujarat – 394107
India

Customer Support

Our customer support team is available to assist you with:

• Product-related inquiries

• Order status and tracking

• Shipping and delivery questions

• Returns and refunds

• Payment-related concerns

• General support

For the fastest response, please contact us via email and include your order number (if applicable).

Response Time

We aim to respond to all customer inquiries within 24–48 business hours. Response times may vary during weekends, public holidays, and peak shopping periods.

Business Hours

Monday – Saturday: 10:00 AM – 6:00 PM (IST)
Sunday: Closed

Important Notice

Please ensure that all information provided in your inquiry is accurate so that we can assist you efficiently. For order-related questions, kindly include your order number and the email address used during purchase.

Thank you for choosing NOVASOL. We appreciate your trust and look forward to serving you.