Privacy Policy

Welcome to Novasol.shop (“we,” “our,” or “us”). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit or make a purchase from Novasol.shop.

By accessing or using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

Personal Information

When you place an order, create an account, subscribe to our newsletter, or contact us, we may collect:

Full Name
Email Address
Phone Number
Billing Address
Shipping Address
Payment Information
Account Login Credentials

Non-Personal Information

We may automatically collect:

IP Address
Browser Type
Device Information
Website Usage Data
Pages Visited
Referral Sources
Cookies and Tracking Data

2. How We Use Your Information

We may use your information to:

Process and fulfill orders
Manage your account
Provide customer support
Send order confirmations and shipping updates
Improve our website and services
Prevent fraud and unauthorized transactions
Send promotional emails and offers (with your consent)
Comply with legal obligations

3. Payment Security

All payments are processed through secure third-party payment gateways.

Novasol.shop does not store complete credit card, debit card, or banking information on its servers.

Payment providers process payment information according to their own privacy policies.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

Enhance website functionality
Remember customer preferences
Analyze website traffic and performance
Improve user experience
Deliver personalized content and promotions

You can disable cookies through your browser settings, but some website features may not function properly.

5. Sharing of Information

We do not sell, rent, or trade your personal information.

We may share your information with:

Shipping and courier partners
Payment gateway providers
Marketing and analytics service providers
Government authorities when legally required

All third-party service providers are expected to maintain appropriate security standards.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, or misuse.

While we strive to protect your data, no method of online transmission or storage can guarantee absolute security.